
Sometimes after installing the CRM outlook plugin supplied from microsoft , each time somebady will click Track on CRM will result in this error message :
the text entered exceeds the maximum length
here is the solution :
Solution:
( must use a system administrator liscense to login with ful access to permissions )
1.0 Go to customization email
2.0 attributes
3.0 on messageID attribute change the length for more then 100 (I changed to 256)
4.0 save & publish new setting
5.0 close your outlook
6.0 open your outlook and click track on CRM.
best regards,
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